Privacy Policy

Pelletiere Estate Vineyard & Winery is the sole owner of the information collected on this site. We only have access to information that you voluntarily give us via email or other direct contact from you. We will not share or sell this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. You may opt out of any future contacts from us at any time.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Whenever we collect sensitive information, that information is encrypted and transmitted to us in a secure way.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers in which we store personally identifiable information are kept in a secure environment.

Refund Policy

Pelletiere Estate wants to guarantee that your experience is as extraordinary as our wines, therefore, if you have any concerns with the wine you have received, please contact us and we will gladly replace it.


We only ship wine orders in temperate weather. To avoid risking your wine, Pelletiere Estate reserve the right to hold orders for free under ideal storage conditions until the weather is conducive and shipping is possible. It is the customer's responsibility to provide an accurate delivery address. Pelletiere Estate can not be held responsible for shipments damaged or lost due to carrier negligence.